Delivery Policy
Delivery Policy:
1. Processing Time: Orders are typically processed and dispatched within 1-2 business days from the date of purchase, excluding weekends and holidays.
2. Shipping Methods: We offer standard and expedited shipping options. Standard shipping generally takes 3-7 business days for delivery, while expedited shipping delivers within 1-3 business days, depending on the destination.
3. Shipping Rates: Shipping rates are calculated based on the weight of the package and the delivery location. Customers can view shipping costs at checkout before finalizing their purchase.
4. Delivery Areas: We currently ship to addresses within the United States. For international orders, please contact our customer support team for assistance.
5. Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status of your delivery and estimated delivery date.
6. Delivery Issues: In the event of any delivery issues or delays, please contact our customer support team immediately. We will work diligently to resolve any issues and ensure your order reaches you in a timely manner.
7. Signature Requirement: Some orders may require a signature upon delivery for security purposes. If you are unable to be present at the time of delivery, please arrange for an alternative delivery option or contact the carrier directly to make arrangements.
8. Incomplete or Incorrect Addresses: Please ensure that your shipping address is complete and accurate. We are not responsible for orders that are undeliverable due to incomplete or incorrect addresses provided by the customer. Additional shipping charges may apply for re-shipment of orders.
9. Shipping Restrictions: Certain items may be subject to shipping restrictions based on their size, weight, or contents. We comply with all shipping regulations and restrictions imposed by local, state, and federal authorities.
10. Holiday Shipping: During peak holiday seasons, please anticipate potential delays in shipping and delivery times due to increased order volume and carrier limitations. We recommend placing orders in advance to ensure timely delivery.
11. Returns: For information on returns and exchanges, please refer to our Returns Policy page.
By placing an order with us, you acknowledge and agree to abide by our Delivery Policy. If you have any questions or concerns regarding your delivery, please don’t hesitate to contact us.